1. Help Center - Unleash live
  2. Managing Your Media Drive

Media Upload - best practices

There are many ways to transfer the images or videos to Unleash live. To decide on the best data transfer option, consider factors such as cost, time, transferring tools, technologies and security. 

1. Preferred Approach - Direct Upload

This method is best for a  total file size of less than 1 GB in total per upload. We recommend uploading multiple chunks of up to 1 GB and then mere the sessions into one folder, on the Unleash live platform. You can do this easily via your mobile phone or via the web browser interface.

Step 1: Log in to your account at cloud.unleashlive.com

Step 2: Go to the top right corner and click on the upload button as in the image below


Step 3: Select the upload files option

Step 4: Choose the file you want to upload, the device id and click on the upload button. 

Screen Shot 2022-10-10 at 9.19.24 am

You can also check this link for more info:

How to upload videos and images to my account

After you are done, you can always check the MEDIA DRIVE folder to view the files in your unleash live account.

2. Alternative Approach - Google Drive Sync and sharing google drive link

As an alternative, we recommend using Google Drive to share the file with Unleash live. Google Drive lets you share up to 15 GB of data free of cost. If your file size is more than 15 GB, you can always speak to the Customer support team of Unleash live to arrange the unlimited Google drive link that you can use to upload your data.

Syncing your google drive link:

Step 1: Log in to your account at cloud.unleashlive.com

Step 2: Go to the top right corner and click on the upload button.

Step 3: Click on the import from google drive option

Screenshot 2022-06-20 134214

Step 4: Get the link from google drive and paste it to the sharable link box and click on import

Screenshot 2022-06-20 134420

Sharing the google drive link

Before you upload your files it is best to know the approximate time and how long the uploading of the files would take. For that you can follow the following steps:

  • Check your internet speed first. Remember you are uploading the file so copy the upload speed only. You can just type "speed test" into your web browser.
  • Enter your file size, unit and internet speed which will give you an approximate time period for uploading the file.

The tutorials for uploading and sharing the google drive are given below:


Step 1: Open your google drive

Step 2: Go to the new and then file upload

Step 3: Select the files that you want to share and click on OK

Step 3: After the uploading is complete, Right Click on the file that you want to share and click on the share button. Remember to change the Restricted share to Anyone with the link.

Step 4: Copy that link and share that link with the Unleash Live team.

For additional help please watch the gif above and speak to the Customer Support team. 

3. AWS S3 shared link

For this method, please contact the support team by emailing Support@unleashlive.com.

Thank you.