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To unsubscribe from an account there are 2 options; (Please note: Our terms of service stipulate that the service can only be cancelled by you the user.)
Enterprise Customers
Enterprise customers need to contact their reseller or email Unleash live at getstarted@unleashlive.com to confirm the cancellation of the account.
Credit Card account holders
In the case of an account set up through a monthly/annual credit card subscription, the account can be cancelled through the plans page found in the Profile menu.
1. Select the Profile icon in the bottom left corner of the side navigation bar
2. Select Plan from the menu
3. Scroll to the bottom of the Package and click on Cancel Package
Follow the prompts to confirm the cancellation. If you have any further inquiries contact support@unleashlive.com
Please note: Our terms of service stipulate that the service can only be cancelled by you the user.